Happy Camper Wrigley - Cashier & Food Runner

Happy Camper - Wrigleyville - Happy Hospitality 
3458 N Clark Street
Chicago, IL 60657


Position Opening: Cashier & Food Runner


Job Summary
We are looking for Cashiers to manage all carry out transactions with customers accurately and efficiently in addition to delivering food to tables at our restaurant. As a cashier, you are responsible for overseeing all carry out orders in addition to food running for in house customers at our tables. This will also involve double checking each food order to ensure accuracy. Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative.


Responsibilities

• Manage transactions with customers  
• Facilitate online orders through restaurant POS system 
• Answer the phone and take carry out orders 
• Take in-house to go orders 
• Double check all orders 
• Knowledge of the food menu and table numbers 
• Collect payments whether in cash or credit 
• Issue receipts and change 
• Maintain clean and tidy checkout areas 
• Strong communication and time management skills 
• Customer satisfaction-oriented  
• Manage third party deliver apps (i.e., Doordash, UberEats, Caviar, Postmates and Grubhub)

Other Functions

• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor
• Complying with health and food safety standards, restocking items, and cleaning
• Operating the cash register, answering the phone, providing great customer service, and following company policies & procedures
• Take on other responsibilities as assigned by Management

Physical Functions

• Ability to stand and walk a minimum of 8 hours or as needed
• Must be able to exert well-paced and frequent mobility for periods of up to 8 hours or as needed
• Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
• Work in both warm and cool environments
• High levels of noise from music, customer and employee traffic
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

• High school diploma or equivalent preferred
• Ability to provide top notch customer service in a fast-paced environment
• A positive attitude and ability work well under pressure with all restaurant staff
• Does high-quality work while unsupervised
• Willing to follow instructions and ask questions for clarification if needed 
• Able to work in a standing position for long periods of time
• Ability to provide top notch customer service in a fast-paced environment 
• Able to safely lift and easily maneuver trays of food when necessary
• Willing to follow instructions and ask questions for clarification if needed
• Able to handle money accurately and operate a point-of-sale system
• Able to work in a busy restaurant environment
• Restaurant experience a plus
• Customer Service
• POS Systems